My background
With 20 years of experience across business operations, executive teams, startups, and entrepreneurship, I’ve built a career rooted in adaptability, organization, and trusted partnerships. I got my start in the coffee industry, where I spent eight years learning the ins and outs of business operations. From there, I supported a busy executive while consulting for startups and small businesses, eventually co-founding an audio technology company.
Below is a snapshot of each role and the experiences that have shaped my journey. Today, I continue this path as a fractional business operations partner to leaders and teams.
Work Experience
January 2006 - December 2013
Greensboro, NC & Remote
Sales & Marketing Manager
Promoted from Executive Assistant of Managing Director
Astoria General Espresso Equipment Corp.
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Restructured pricing and distributor programs, strengthening partner performance, retention, and customer satisfaction.
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Managed national distributor relationships and represented the company at trade shows to expand market presence.
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Developed marketing initiatives that increased brand visibility and distributor engagement.
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Advanced through multiple roles over eight years, building hands-on expertise across executive support, accounting, purchasing, inventory, marketing, customer service, and operations.
June 2014 - June 2023
Minneapolis, MN & Remote
Chief Administrative Officer / Project Consultant
Marquee International, LLC
Served as the founder's trusted right hand, managing both business and personal operations while supporting client consulting engagements.
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Oversaw executive scheduling, travel, financial administration, and household logistics, creating the capacity for the founder to focus on strategic priorities and personal well-being.
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Partnered with client teams to identify operational challenges and implement practical improvements, from organizational structure to marketing initiatives and day-to-day execution.
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Balanced competing priorities across the business and client engagements, ensuring seamless execution and continuity of operations.
August 2020 - April 2024
Remote
Co-founder, Chief Operating Officer & Board Secretary
Promoted from Chief Administrative Officer to Operations Director
MIIR Audio Technologies, Inc.
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Partnered with the CEO and Board to translate strategy into execution, building the company from the ground up.
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Led cross-functional initiatives, aligning teams, vendors, and executives to deliver product and corporate milestones, including a high-profile, multi-vendor development project.
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Managed equity transactions and corporate records, reducing outside legal costs through efficient coordination with legal counsel.
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Built trusted investor relationships through confidential coordination of financing activities.
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Co-produced three marketing films under budget and co-developed messaging for website, newsletters, and investor pitch decks.
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Served as the bridge between the Board of Directors and execution teams, capturing decisions, translating them into clear priorities, coordinating follow-through across teams, and keeping the Board informed of project progress.
May 2024 - Present
Remote
Fractional Business Operations Partner
I work with founders, startups, and established businesses on fractional and project-based initiatives.
Notable client projects include:
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Partnered with the founders of a growth-stage company to navigate a business model transition by developing a framework outlining key initiatives, priorities, and action items required to achieve business goals, while balancing new growth objectives with the needs of existing clients.
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Served as Fractional Operations Director for an early-stage startup, quickly translating complex business strategy into an execution roadmap that prioritized and sequenced legal, operational, and fundraising initiatives while documenting actiona items across all areas of the business to support coordinated execution.
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Assessed customer experience, internal operations, and marketing strategy for an established service-based business, then recommended and helped implement operational improvements, including a website redesign and streamlined scheduling and communication workflows, to support business growth, improve efficiency, and enhance the client experience.